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Ordering Terms and Services
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Since you are ordering a unique, handcrafted item which will
be created especially for you, please allow
approximately 1-2 weeks for delivery, although in most cases it
will be shipped sooner.
If
your order will take longer than two (2) weeks to complete, you will be
notified immediately. Once your order is received,
Kryzia Kreations will send you an e-mail indicating the appropriate shipping
charges based upon the size of your order, the date your order will be mailed,
and the total amount charged to your credit card.
Currently, Kryzia Kreations ships
only in the
United States through
USPS Priority Mail with delivery confirmation (2-3 business
days) or
Express Mail (overnight delivery.) If you
require overnight shipping, please contact us
regarding the availability of the products you wish to order.
Both Visa and Mastercard
are accepted, and all orders must
be prepaid. If you prefer to pay by another method,
please
contact me directly
at
kryziakreations@msn.com or by phone at 727-393-7929.
Florida residents will be charged a 7% sales tax.
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Custom
and Bridal Orders
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Custom Orders
Kryzia Kreations
does accept custom orders on many of the jewelry designs
shown on the website, as well as orders for creating specific designs that the
customer dictates. For substitution of stones, and specified length or width of
designs,
you can either include this request in the
Custom Order Instruction
box on the order form, or
email me directly at
kryziakreations@msn.com
with your request.
Bridal
Orders
It is an honor to create jewelry for brides and their bridal parties,
and I believe in working closely with the bride to get the exact look she
desires.
To make the process easier for both of us, please contact me
at least two months in advance of your wedding date since it may take a little
longer than the standard 2 weeks to create
your special jewelry.
This especially concerns those designs that include matching
necklace colors to dress swatches.
Feel
free to contact me directly either by phone at (727)
393-7929, or send an email to
kryziakreations@msn.com.
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Returns/Exchanges
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Any items returned must be sent back to Kryzia Kreations within 10 days. All products must be in the same condition it was in when sent to you.
Exchanges are available up to 10 days, as long as items are in saleable condition.
After 10 days, no returns are accepted. Postage is not refunded for
any returned items. |
Repairs
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I guarantee my jewelry to be of the highest quality
and check over each piece
before it is packaged for shipment. If for some reason you receive your jewelry, and upon wearing it out for the
first time, it breaks not by any fault of your own, please contact
me A.S.A.P.,
tell me what happened, and ship it back to
me. It will be fixed at no
charge. If it becomes damaged after normal wear and tear,
I will fix it for a small fee covering parts and
labor.
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Privacy
Policy
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All
email addresses and other personal information obtained by Kryzia Kreations
will not be distributed to any other mailing list service. By emailing Kryzia Kreations,
you may be added to the Kryzia Kreations email list,
but only to be contacted regarding new jewelry
lines and upcoming events.
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